Why am I seeing an authentication error in my embedded model?

The domain into which you've embedded your model is not authorized for the developer key in your embed code. 

When a model is embedded with a BioDigital Human developer key, our services check to make sure the current domain has been authorized for your developer key. If you try to embed a model into a domain that has not been unauthorized for your developer key, this authentication will fail and the model will not be able to load.

A developer key or user analytic ID ("uaid") is either missing from your embed code or is invalid.

When embedding a BioDigital Human model into a webpage, your embed code must include one of these two types of keys, which we use to authenticate your user credentials. 

Add a developer key or uaid to your embed code. There are two ways to do this:

• Republish the model from your Dashboard to retrieve a new embed code.
  • If your user account is associated with a developer account (i.e., you have a login to developer.biodigital.com), this will insert a developer key into your embed code.
  • If your user account is not associated with a developer account, this will insert a uaid into your embed code.
• Manually append your or your team's developer key to the URL in your embed code (preceded by "&").

Your developer key is not compatible with the platform into which you are embedding your model. 

When you first registered your app, you selected one of the following platforms:

• Web Widget
• Mobile Widget SDK for iOS
• Mobile Widget SDK for Android

1. Find out which platform is associated with your developer key (see step 2 in Where can I find my developer key and developer secret?)
2. If the platform is incorrect, you'll have to register a new app to generate a new developer key. The platform for existing developer keys cannot be updated.
3. If the platform is correct, make sure you're embedding in the appropriate platform.

Our services are unable to verify your user credentials due to missing HTTP referrer data.

This means the application hosting your model is configured in a way that is preventing our Human Viewer code from accessing the webpage's document referrer, which is required for authentication.